pointing fingers.

Don't get me wrong. I'm a huge believer in buying things online. Plane tickets, books, and clothes are no-brainers. So are second-hand guitars and calculators from eBay. I even purchased gas and groceries from Priceline back in the day.

But this is the first (and last) time I've booked a moving company on the web.

The problem isn't the money I'm (supposedly) saving, it's the impressive display of finger-pointing I've witnessed over the past two weeks.

In a nutshell, here's the scoop: I need to move ten items to Ann Arbor. I contracted with a company, TSI, who contracted with another company, TRU, to move my stuff. TRU was supposed to pick up my gear on Friday. It's still sitting in my garage.

Apparently, TRU says TSI never told them they would have to bubble- or blanket-wrap my furniture. TSI says TRU should know that TSI *always* requests this level of service. TRU told me they wouldn't pick up my items as is. TSI told me that, "under no circumstances should I go out and purchase bubble-wrap." Phew.

So, who's getting screwed? Here's a hint. Each day late on the front end corresponds with a late delivery date on the back-end. Current score: Moving Gorillas five, Me zero.

Ahhh, capitalism.